Responsible gambling at Crusado Casino
Gambling is paid entertainment, and the price of a session is best decided before it begins rather than after. One habit covers most situations: set the amount you can afford to lose in advance, move it to your account in one deposit and do not top it up the same day. Below we describe what your Crusado Casino account offers and how to arrange a break.
Tools on your account
We do not currently offer configurable deposit, loss or session limits in the account settings. You will find a self-assessment questionnaire on our responsible gaming page, and our support team handles self-exclusion.
| Tool | What it does | How to set it |
|---|---|---|
| Self-exclusion | Closes your account | E-mail to support@crusado.com; closure within 24 hours |
| Self-assessment test | Questions on your gambling habits | On our responsible gaming page |
| Account closure | Permanent closure on request | Through our support, who assist with closing the account |
Scroll horizontally to see the full table
Signs worth noticing
- You deposit again on the same day to win back a loss.
- Your session lasts longer than planned on most days.
- You raise your bets after a losing run rather than after a win.
- You use money set aside for bills.
- You hide your playing from people close to you.
- The thought of the next session takes up time during work or sleep.
Habits that keep you in control
- Set the amount before the session, because a figure chosen during play tends to grow.
- Deposit once and close the cashier, so a second payment needs a deliberate decision.
- Play with a clock visible, because slots have no natural end point.
- Skip a bonus when you do not understand the wagering, since the turnover forces longer play.
- Take a full day off after a large win or a large loss, because both change your judgement.
Getting help
Send your exclusion request to support@crusado.com and keep our written confirmation of the closure. Independent organisations such as GamCare, Gamblers Anonymous and Gambling Therapy are linked from our responsible gaming page and offer confidential support without any link to a casino.
Frequently asked questions
How quickly do you apply self-exclusion?
We close your account within 24 hours of your e-mail request to support@crusado.com. Ask for a written confirmation and keep it.
Can I set a deposit limit in my account?
We do not offer a configurable deposit, loss or session limit in the account. A personal budget decided before the session is the practical substitute.
Where is independent help listed?
Our responsible gaming page links to GamCare, Gamblers Anonymous and Gambling Therapy, which provide confidential support independently of the casino.